Putting Customers first
Here, at Future Digital Systems, we understand the working day no longer represents the traditional 9am – 5pm working hours. Deadlines are a potent force, extending our days morning and night. The worry of downtime, unforeseen outsourcing costs and time lost due to your document solutions systems unexpectedly failing can all add to the pressure.
This shift in work hours is precisely why we have created a brand new service support system: 365/14. Entitling our customers to support between 6am and 8pm, 7 days a week, 365 days per year. An exclusive phone number is provided so we can be contacted for immediate remote support from our dedicated, qualified service engineers. If the issue cannot be resolved over the phone, the issue will be among the first call-outs of the very next working day.